Help & Frequently Asked Questions.
Pricing & Billing
Answers about trials, subscriptions, song limits, and account verification.
How does the free trial work?
Start with a 7-day free trial that includes all songwriter plan features. Upload up to 3 songs during your trial. No credit card required to start.
What happens if I upload more than 10 songs?
Each additional song beyond your monthly limit costs $2. You'll be charged automatically, and there's no limit to how many extra songs you can upload.
How do I become a verified A&R or manager?
We verify industry professionals through LinkedIn profiles, company email addresses, and industry references. The verification process typically takes 2-3 business days.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. Your songs will remain active until the end of your billing period, and you can reactivate anytime.
Getting Started
Common questions about accounts, subscriptions, and user roles.
How do I create an account?
Use the registration page to create your SongPartner account. After registration, you can choose the role that best fits how you plan to use the platform.
Do I need a subscription?
Yes. Songwriters and A&R managers need an active subscription before accessing the core platform features for their role.
What is the difference between roles?
Songwriters upload and manage songs. A&R managers browse songs, save favorites, organize shortlists, and request contact with songwriters.
Songwriters
Help for uploading songs, managing song details, and handling contact requests.
What kind of song file can I upload?
SongPartner is intended for short song clips. File type, size, and duration limits should be confirmed before this help page is finalized.
Can I edit my song details later?
Songwriters should be able to manage song information from their dashboard once the upload workflow is complete.
How do contact requests work?
When an approved A&R manager is interested in a song, they can request contact so the songwriter can decide whether to connect.
A&R Managers
Help for approval, discovery, saving songs, and requesting contact.
Why does A&R access require approval?
A&R users are reviewed before receiving access so the songwriter catalog remains limited to appropriate music industry professionals.
Can I save songs for later?
A&R users can save songs and organize promising tracks so they can revisit them during the discovery process.
Can I contact songwriters directly?
SongPartner is designed around contact requests. Once a request is accepted, communication can continue outside the platform.
Need More Help?
Contact the SongPartner team.
If your question is not covered here, use the contact page and we will route your message to the right person.